Quick Service
Restaurant
It’s often tough to walk the fine line between spending enough time to produce high-quality food and cutting the customer’s wait time down as much as possible. Our interconnected system offers a solution with zero tradeoffs by boosting operational efficiency and communication. This gives your staff extra time to prep orders to the highest quality, check each item to reduce errors, while still reducing customer wait times.
Providing a Quick and Consistent Experience
By letting a reliable system handle a lot of your operational work, you don’t need to worry about your staff having a bad day or feeling tired. As labor gets more expensive and tougher to find, you can take control of how much you want to rely on staff and how comfortable you are with letting your system play a bigger role in your growth.
Enable Smooth Order-Taking, Even When Short-Staffed
Elevate your restaurant’s order-taking speed with multiple ordering touchpoints, many of which don’t require staff input. Start by letting your customers interact with your brand digitally by ordering online from the comfort of their own homes. If they want to order in-person, they can do so with intuitive self-serve kiosks or directly through staff. The process will always be seamless with the correct menus automatically showing up at the right times, out-of-stock items being hidden, modifiers being available, and much more. Customers can also review their orders at checkout on a Customer Facing Display as a final way to avoid errors.
Vibrant Menu Signage that Helps You Sell More
Your business has put a lot of time and effort into developing food that will excite your customers. Make sure your menu signage is attractive, bright and vibrant so that your customers can easily spot what they want. At the same time, your signage will be able to dynamically showcase new items, best-sellers, dietary considerations and awesome combos so you can communicate clearly with customers, make them hungry and earn more per order.
Organize Your Kitchen for Faster Food Prep
Without a kitchen that is able to keep up with the rapid rate of orders in your quick-serve restaurant, you’ll fall behind on food prep and leave your customers hungry and waiting. Keep your kitchen running like clockwork with intelligent tech that delivers orders quickly, organizes incoming and outgoing orders without messy kitchen tickets and lets expediters know exactly what to pack in each order. Faster food and fewer errors leads to happier customers.
No More Mix-Ups During Food Pickups
Is there anything worse than prepping awesome food, packing it perfectly and then having the wrong customer pick it up? By deploying clear, customizable signage, you can ensure the right person leaves with the right order – be it delivery drivers from third-party delivery platforms, online pickup customers or someone who’s ordered in-person. Add third-party pagers and SMS alert functionality for additional peace of mind that your customers pick up the right orders, whether they’re dining in or taking it to go.
Extend Your Reach and Revenue by Going Online
If you’re aiming to reach more customers and offer them the most convenient ordering experience possible, then it’s time to build your business’ online presence. Let new customers discover your quick-serve restaurant over the web from the convenience of their smart devices. Let them order over the web, from your own app or from third-party marketplaces so that they can have their order ready for delivery or pickup right when they need it. Now that’s quick service!
Building Loyalty Encourages Spending
You wouldn’t serve cold food, so don’t settle for cold service, either. Make your customers feel welcome and valued by creating a loyalty system that not only encourages repeat visits, but also boosts the average customer spend.
One Flexible System that Grows With You
As you get more popular and evolve from a single shop into a chain, you’ll need a system that can facilitate your growth and give you the right tools to run multiple locations at once. Have a complete picture of all your shops’ business and financial health, even if they’re cross-border. Make changes across all your menus easily through the Merchant Portal. Localize and dominate any new market you enter with must-have third-party integrations. If you’re ready to grow, your system is right by your side.
The Most Reliable Way to Keep Selling
Come rain or shine, your system will be ready to work if you are. With an uptime of over 99.9% since launch, you can reliably make sales and remain open for business. This applies even if your WiFi is down. Our offline mode lets you continue selling before your data is synced once you’re able to reconnect.
Common Products for Quick-Service Restaurants
How Quick-Service Restaurants Like Yours
Benefit from Eats365
MALAYSIA "We want to have our operation as quick-paced and as streamlined as possible so customers can enjoy our products at its best quality the soonest, with POS, Expedite app, and Order Pick-up Display, operators at our outlets will be able to easily take and expedite order with a number calling on screens - it is easy for anyone to use, and easy for any customer to understand, minimal training with the best performance."
MALAYSIA "Our outlet at the airport serves customers from the globe, and we accept currencies from different regions. Eats365 allows us to print receipts and accept currecncies according to our customers' needs, with clear reporting at the back. This serves our customers with satisfaction, and at the sametime not causing any headach to our accountants"
